Your Questions, Answered

As the official and authorized distributor of the brands we represent, we manage product importation, warehousing, wholesale and retail distribution, as well as after-sales processes. We help brands grow securely, efficiently, and sustainably across different markets.

Orders are shipped quickly from our warehouses in the United States and Canada, subject to stock availability. Most orders are dispatched the same day or within 1–2 business days. Delivery time may vary depending on the selected shipping method and destination.

We primarily operate in North America (the United States and Canada) and are actively involved in international markets. Thanks to our extensive logistics network and warehouse infrastructure, we ensure fast and seamless delivery of products to target markets.

Yes. We provide special pricing and commercial terms for bulk purchases, recurring orders, and long-term partnerships. Based on your requirements, we prepare the most suitable offer for you.

Yes. All products we sell are sourced directly from the brands as an authorized distributor. They are 100% original and covered by the brand’s official warranty and after-sales support.

For bulk purchases, if products are returned after being received, a 75% refund of the product value will be issued. This policy applies to wholesale buyers and is subject to the products being returned in resalable condition.